SHIPPING
Shipping Information
We are committed to delivering your lighting solutions with the utmost care and efficiency. Below is important information regarding our shipping process:
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days. Once your order is placed, you will receive a confirmation email with your order details and estimated delivery time.
Shipping Time
-
Standard Shipping: Due to high demand, please allow 2 to 4 weeks for delivery. While we strive to deliver your order as quickly as possible, the current demand may cause some delays. We appreciate your patience and understanding.
Shipping Costs
-
Domestic Shipping: Shipping costs are calculated based on the weight and dimensions of your order and the delivery location. These costs will be displayed at checkout.
-
International Shipping: We offer international shipping to many countries. Shipping costs and delivery times for international orders will vary based on your location.
Delivery Issues
- Missing or Damaged Items: If your order arrives damaged or if you believe an item is missing, please contact our customer service team within 7 days of receiving your shipment. We will work with you to resolve any issues promptly.